Shipping & Return policy
"Finding Inspiration in Every Bag"
Free Shipping
We offer free shipping on orders over $59 USD. Shipping fees are detailed in the table below, and may depend on your order amount. Local customers might have free shipping or drop off depending on the destinations.
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Delivery Times
All orders are roasted, packed and shipped within 48-96 hours, from Monday to Friday between 9AM - 6PM EST. This is to make sure that our customers receive the best quality beans or ground coffee that enhance their freshness and flavors. Orders placed on Thursdays or Fridays might have longer processing times. We constantly communicate with all customers if there's any delay or backorder, either from us or our providers.
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Shipments in the U.S. take 3-5 business days to arrive. Delivery times may vary depending on shipping methods, destinations, weather, or additional requests such as order adjustments.
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Redirecting an Order
Unfortunately, we are not able to redirect orders once items have been dispatched. Please make sure your shipping address is correct.
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Shipping Charges
All orders are shipped using standard 2-3 day service, unless a faster option is selected at checkout. We offer free shipping on orders over $59 USD. Other shipping fees are as follows:
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​​​Feel free to send us a message to request expedited or urgent shipping.​
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Returns / Exchanges
We are unable to accept returns at this time. All sales are final.
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If you received a defective or broken item, please email us or use our contact page within 7 days of receiving the package, and we will do our best to make things right. To help us understand your case, please save all packaging and related items before contacting us.
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Refund Policy
Refunds are only available in accordance with our return policy. Refunds will be provided in the form of a store credit. There are no refunds offered or promised after 14 days.
